Terms and conditions
LAST UPDATED 14 JAN 2025.
Terms and Conditions Summarised:
Acceptance of Terms: By using the 2 Mile Run Club App, you agree to these Terms. If you disagree, please refrain from using the App.
Assumption of Risk & Liability: The App is intended to facilitate running activities, which can carry risks. You are responsible for your safety and the App, its developers, and partners are not liable for any injuries, crimes or losses incurred. By continuing to use the app you agree that you’re fit and medically healthy enough to undertake physical activities.
User Conduct: While using the App, you must comply with all laws and regulations, and refrain from harmful or objectionable conduct.
Payments & Refunds: The App offers paid services. All purchases are nonrefundable, except for certain circumstances outlined in UK consumer protection law. You can cancel your subscription under the conditions specified in the terms.
Account Eligibility: To use the App, you must meet certain criteria including being at least 18 years old, be located in the UK, and not subject to any legal/lawful RESTRICTIONS on interacting with the wider public or geographical areas of the uk.
Rights Granted: By using the App, you grant 2 Mile Run Club a license to host and use the content you submit in the app. You also grant permissions related to copyright and data protection.
Disclaimer: The App is offered "as is" and "as available", without warranties of any kind. In future, we may use data in the app for the purposes of advertising.
Ads and Third-Party Content: The App may contain ads and links to third-party content.
This summary is to make the terms and conditions easy to understand however before using the app it's important that you've read the full terms and conditions listed below:
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1. INTRODUCTION
By accessing or using 2 Mile Run Club's Services, you agree to be bound by this Terms of Use Agreement (the “Terms” or “Agreement”), including our Privacy Policy, Cookie Policy, Community Guidelines, and Safety Tips, so it is important that you read this Agreement and these policies and procedures carefully before you create an account.
We may update these Terms from time to time, so check this page regularly for updates.
Welcome to 2 Mile Run Club 🎉
If you meet our eligibility criteria to use the app, these Terms of Use are between you and:
2 Mile Run Club LTD (“2 Mile Run Club”)
86-90 Paul Street
London, EC2A 4NE
United Kingdom
The terms “us”, “we”, “Company” and/or “2 Mile Run Club” refer to 2 Mile Run Club LTD or 2 Mile Run Club LTD based on your country of residence. Together you and 2 Mile Run Club may be referred to as the “Parties” or separately as “Party”.
By accessing or using our Services on www.2milerunclub.co.uk (the "Website"), the 2 Mile Run Club mobile application (the "App"), or any other platforms or services 2 Mile Run Club may offer (collectively, the "Service" or our "Services"), you agree to, and are bound by this Agreement. This Agreement applies to anyone who accesses or uses our Services, regardless of registration or subscription status.
Your access and use of our Services is also subject to the Privacy Policy, Cookie Policy, Community Guidelines, and Safety Tips, and any terms disclosed and agreed to by you when you purchase additional features, products, or services from 2 Mile Run Club ("Additional Terms Upon Purchase"), which are incorporated into this Agreement by reference. If you do not wish to be bound by this Agreement, do not access or use our Services.
Subject to applicable law, we reserve the right to modify, amend, or change the Terms at any time. Notice of material changes will be posted on this page with an updated effective date. In certain circumstances, we may notify you of a change to the Terms via email or other means; however, you are responsible for regularly checking this page for any changes. Your continued access or use of our Services constitutes your ongoing consent to any changes, and as a result, you will be legally bound by the updated Terms. If you do not accept a change to the Terms, you must stop accessing or using our Services immediately. Further, we reserve the right to change the availability of features in our subscription plans.
2. ACCEPTANCE OF TERMS
By downloading, accessing, or using 2 Mile Run Club ("the App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use the App.
3. LEGAL LIABILITY AND RESPONSIBILITY
3.1. Assumption of Risk: You acknowledge that running and related activities can be inherently dangerous and carry a risk of personal injury. By using the App, you assume full responsibility and liability for any injuries, damages, or losses you may sustain while engaging in any activities suggested or facilitated by the App.
3.2. User Responsibility: You understand and agree that the App is designed to connect users for running activities, and any participation in such activities is at your own discretion and risk. You are solely responsible for assessing your fitness level and determining whether it is safe for you to engage in running activities or meeting anyone from the app.
3.3. No Liability: 2 Mile Run Club, its developers, affiliates, and business partners are not liable for any injuries, damages, crimes or losses that occur as a result of using the App or participating in activities suggested by the App.
4. USER CONDUCT
4.1. Compliance: You agree to comply with all applicable laws and regulations while using the App.
4.2. Conduct: You agree not to engage in any conduct that is harmful, threatening, or otherwise objectionable while using the App, interacting with fellow users or our business partners.
5. PAYMENTS AND REFUNDS
5.1. Paid Services: The App offers paid services which may include premium features and subscriptions.
5.2. Refunds: In accordance with UK law, you are entitled to a full refund during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts.
5.3. Your Right to Cancel: You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use our Services) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability.
If any of the above apply to you and you subscribed using your Apple ID, your refund requests are handled by Apple, not 2 Mile Run Club. To request a refund, please contact your External Service directly; for example, using your Apple device, go to Settings > iTunes & App Stores > [click on your Apple ID] > View Apple ID > Purchase History. Find the transaction and select "Report a Problem." You can also request a refund at Apple Support. For any other purchase, please contact our support team via support@2milerunclub.co.uk with your order number (see your confirmation email) by mailing or delivering a signed and dated notice which states that you, the buyer, are canceling this Agreement, or words of similar effect. Please also include the email address or telephone number associated with your account along with your order number.
5.5. General Refund Policy: 2 Mile Run Club reserves the right to investigate and, if appropriate, suspend or terminate your account without a refund if 2 Mile Run Club believes that you have violated our Terms, misused our Services, or behaved in a way that 2 Mile Run Club regards as inappropriate or unlawful, on or off our Services. We reserve the right to make use of any personal, technological, legal, or other means available to enforce the Terms, at any time without liability and without the obligation to give you prior notice, including, but not limited to, preventing you from accessing the Services.
6. ACCOUNT ELIGIBILITY
In order to keep our members safe and to prevent any of our services not being suitable for you, it’s your responsibility as the user to ensure that the following apply to you;
6.1. Location: You must be located in the United Kingdom to use the App.
6.2. Age: [At a minimum] You must be at least 18 years old to create an account and use the App, for health reasons we strongly recommend that if you’re aged 60 and above you should avoid using the app as there is a greater risk of personal injury.
6.3. Legal Compliance: You must not be prohibited by law from using our services or interacting with members of the public without limitations.
6.4. Criminal Record: You must not have committed, been convicted of, or pled no contest to a felony or indictable offense (or a crime of similar severity), a sex crime, or any crime involving violence or a threat of violence, unless you have received clemency for a non-violent crime and we have determined that you are not likely to pose a threat to other users of our services. For further information please contact our support team via support@2milerunclub.co.uk. you must also not be restricted to access any geographical areas within the uk as the app may have routes in areas which you’re not allowed in.
6.5. Sex Offender Registry: You must not be required to register as a sex offender with any country, state, federal, or local sex offender registry.
6.6. Single Account: You agree to create only one account. If anomolies are identified we may contact you to inform you about our intent to delete one of your linked account(s).
6.7. Respectful Conduct: You must not have previously had any issues with our business partners as this may affect the routes available to you and you agree to conduct yourself in a respectful and lawful manner. You agree to treat other members of the 2 mile run club with respect at all times, any reports of inappropriate behaviour will be investigated and may result in your account being deleted without notice.
7. RIGHTS YOU ARE GRANTED BY 2 MILE RUN CLUB
2 Mile Run Club grants you the right to use and enjoy our Services, subject to these Terms.
For as long as you comply with these Terms, 2 Mile Run Club grants you a personal license to access and use our Services for purposes as intended by 2 Mile Run Club and permitted by these Terms and applicable laws. This license and any authorization to access the Service are automatically revoked in the event that you fail to comply with these Terms.
8. RIGHTS YOU GRANT 2 MILE RUN CLUB
You own all of the content you provide to 2 Mile Run Club, but you also grant us the right to use Your Content and data as provided in this Agreement.
By creating an account, you grant to 2 Mile Run Club a worldwide, perpetual, transferable, sub-licensable, royalty-free right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, translate, modify, reformat, incorporate into other works, advertise, distribute and otherwise make available to the general public Your Content, including any information you authorize us to access from Apple/Google or other third-party sources (if applicable), in whole or in part, and in any way and in any format or medium currently known or developed in the future. 2 Mile Run Club's license to Your Content and data shall be non-exclusive, except that 2 Mile Run Club's license shall be exclusive with respect to derivative works created through use of our Services. For example, 2 Mile Run Club would have an exclusive license to screenshots of our Services that include Your Content but we would not screenshot any information linked to your account from other platforms e.g. Google/ Apple.
In addition, so that 2 Mile Run Club can prevent the use of Your Content outside of our Services, you authorize 2 Mile Run Club to act on your behalf with respect to infringing uses of Your Content taken from our Services by other users or third parties. This expressly includes the authority, but not the obligation, to send notices pursuant to 17 U.S.C. § 512(c)(3) (i.e., DMCA Takedown Notices) on your behalf if Your Content is taken and used by third parties outside of our Services. 2 Mile Run Club is not obligated to take any action with regard to use of Your Content by other users or third parties. 2 Mile Run Club's license to Your Content is subject to your rights under applicable law (for example, laws regarding personal data protection to the extent the content contains personal information as defined by those laws).
In consideration for 2 Mile Run Club allowing you to use our Services, you agree that we, our affiliates, and our third-party partners may place advertising on our Services. By submitting suggestions or feedback to 2 Mile Run Club regarding our Services, you agree that 2 Mile Run Club may use and share such feedback for any purpose without compensating you.
You agree that 2 Mile Run Club may access, preserve, and disclose your account information, including Your Content, if required to do so by law or upon a good faith belief that such access, preservation, or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims that any content violates the rights of third parties; (iv) respond to your requests for customer service (support@2milerunclub.co.uk); (v) protect the rights, property, or personal safety of the Company or any other person; or (vi) to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing.
9. DATA PROTECTION AND COLLECTION
By using the 2 Mile Run Club App, you acknowledge and agree that we will collect and process personal data about you. The types of personal data that we may collect include your email address, name, age preferences, location, and interests. We use this information for the purpose of matching you with similar users and locations to enhance your user experience.
We also reserve the right to share any of your personal data with our partners, law enforcement, or Apple under certain circumstances. This may occur when we believe in good faith that such sharing is reasonably necessary for the purposes of enforcing our Terms, complying with legal obligations, responding to claims that any content violates the rights of third parties, protecting the rights, property, or personal safety of our Company, our users, or the public, or investigating, preventing, or taking action regarding illegal activities, suspected fraud, or other wrongdoing.
Your personal data will be collected, processed, stored, and shared in accordance with UK data protection laws and our Privacy Policy. It is your responsibility to review our Privacy Policy and ensure that you understand and agree with the way we handle personal data. If you do not agree with our data practices, we strongly urger that you do not use the App.
By using the 2 Mile Run Club app, you acknowledge and agree that the app requires access to your location data to function properly. This data is used for improving the quality of our routes, enhancing safety features, tailoring advertising to your interests, and maintaining the overall functionality of the app. If you choose to opt-out of sharing your location data, please note that the app may not work as intended, limiting its functionality and your user experience. This data will be collected and used in accordance with our Privacy Policy.
10. PURCHASES AND AUTOMATICALLY RENEWING SUBSCRIPTIONS
You will have the opportunity to purchase products and services from 2 Mile Run Club. If you purchase a subscription, it will automatically renew - and you will be charged - until you cancel.
2 Mile Run Club may offer products and services for purchase through the Apple App Store/Google Play Store or other external services authorised by 2 Mile Run Club. 2 Mile Run Club may also offer products and services for purchase via credit card or other payment processors.
11. DISCLAIMER
2 Mile Run Club PROVIDES OUR SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO OUR SERVICES (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. 2 Mile Run Club DOES NOT REPRESENT OR WARRANT THAT (A) OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) ANY DEFECTS OR ERRORS IN OUR SERVICES WILL BE DISCOVERED OR CORRECTED; OR (C) THAT ANY CONTENT OR INFORMATION YOU OBTAIN ON OR THROUGH OUR SERVICES WILL BE ACCURATE, COMPLETE, CURRENT, OR APPROPRIATE FOR YOUR PURPOSES. FURTHERMORE, 2 Mile Run Club MAKES NO GUARANTEES AS TO THE NUMBER OF ACTIVE USERS AT ANY TIME; USERS' ABILITY OR DESIRE TO COMMUNICATE WITH OR MEET YOU, OR THE ULTIMATE COMPATIBILITY WITH OR CONDUCT BY USERS YOU MEET THROUGH THE SERVICES.
2 Mile Run Club ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, OR ACTS ON THROUGH OUR SERVICES, NOR DOES 2 Mile Run Club ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF ANY USERS WITH WHOM YOU MAY BE MATCHED THROUGH ANY OF OUR SERVICES. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK. 2 Mile Run Club IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, COMPUTER SOFTWARE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, BUT WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, HACKING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE, OR ANY OTHER TECHNICAL OR OTHER DISRUPTION OR MALFUNCTION.
12. DIGITAL MILLENIUM COPYRIGHT ACT
We take copyright infringement very seriously. We ask you to help us to ensure we address it promptly and effectively.
2 Mile Run Club has adopted the following policy towards copyright infringement in accordance with the Digital Millennium Copyright Act (the "DMCA"). If you believe any Member Content or Our Content infringes upon your intellectual property rights, please submit a notification alleging such infringement ("DMCA Takedown Notice") including the following:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works;
Identification of the material claimed to be infringing or to be the subject of infringing activity and that is to be removed or access disabled and information reasonably sufficient to permit the service provider to locate the material;
Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that, under penalty of perjury, the information in the notification is accurate and you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
Any DMCA Takedown Notices should be sent to support@2milerunclub.co.uk, by phone to 07541 279764, or via mail to the following address: 2 Mile Run Club LTD, 86-90 Paul Street, 3rd Floor, London, EC2A 4NE.
2 Mile Run Club will terminate the accounts of repeat infringers especially where intentionality is identified.
13. ADS AND THIRD PARTY CONTENT
You may see ads and third-party promotions on our Services. 2 Mile Run Club does not endorse and isn’t responsible for your interactions with those products or services.
Our Services may contain advertisements and promotions offered by third parties and links to other websites or resources. In addition, our Services may allow you to watch an advertisement in exchange for Virtual Items; 2 Mile Run Club does not guarantee that you will always be eligible to watch such advertisements, or that any such advertisements will be available. 2 Mile Run Club may also provide non-commercial links or references to third parties within its content. 2 Mile Run Club is not responsible for the availability (or lack of availability) of any external websites or resources or their content. Furthermore, 2 Mile Run Club is not responsible for, and does not endorse, any products or services that may be offered by third-party websites or resources. If you choose to interact with the third parties made available through our Services, such party's terms will govern their relationship with you. 2 Mile Run Club is not responsible or liable for such third parties' terms or actions.
14. ENTIRE AGREEMENT
This Agreement supersedes any previous agreements or representations.
These Terms, with the Privacy Policy, Cookie Policy, Community Guidelines, and Safety Tips, and any Additional Terms Upon Purchase, contain the entire agreement between you and 2 Mile Run Club regarding the use of our Services.
The Terms supersede all previous agreements, representations, and arrangements between us, written or oral. If any provision of these Terms is held invalid, illegal, or otherwise unenforceable, the remainder of the Terms shall continue in full force and effect. The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You agree that your 2 Mile Run Club account is non-transferable and all of your rights to your account and its content terminate upon your death, unless otherwise provided by law. Any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. No agency, partnership, joint venture, fiduciary or other special relationship or employment is created as a result of these Terms, and you may not make any representations on behalf of or bind 2 Mile Run Club in any manner.